704-366-2126

Trusted in Charlotte since 1952 Same-day service available

Appliance Repair in Waxhaw, NC

Cleaning the coils at the base of a refrigerator

People call us for two reasons. The first is the one everybody knows: the refrigerator is warm, the dryer takes two cycles, the dishwasher left a puddle. The second: nothing is broken yet, and you would like to keep it that way. Plaza Appliance Service Co handles both. Trusted around Charlotte since 1952, we offer appliance repair in Waxhaw, NC, along with preventive maintenance and inspections that keep small problems small.

Call 704-366-2126

Preventive maintenance and inspections in Waxhaw

Many appliances drop hints before they fail: a refrigerator that runs louder and longer, a dryer that needs a second cycle, a dishwasher that leaves grit on the glasses. Our visits for preventive maintenance and appliance inspection catch those hints early and can include:

  • Refrigerator coil cleaning: dust and pet hair on the coils make the refrigerator work harder; we clean them so it does not have to strain.
  • Dishwasher cleaning and filter service: a clogged filter is a frequent reason dishes come out gritty or the tub smells; we clean both.
  • Lint cleaning inside the dryer: lint builds up inside the cabinet where you cannot see it; clearing it helps the dryer heat properly and is a basic safety step.
  • Safety checks and performance inspections: we go over the appliance, run it, and tell you plainly what is starting to wear.

Why a little upkeep matters

Dust on refrigerator coils acts like a blanket: the refrigerator runs longer to shed the same heat, which raises the power bill and wears parts sooner. Lint that slips past the screen settles inside the dryer cabinet, where it lengthens cycles, traps heat, and becomes a fire hazard. A dishwasher filter packed with food scraps sends dirty water back over the dishes and makes the pump fight the clog. None of these show up as a breakdown at first; they show up as higher bills and longer cycles, and catching them early can spare you a part that wears out under the strain.

Between visits: upkeep you can do yourself

  • Keep the grille at the base of the refrigerator clear of dust and pet hair, and check that the doors swing shut on their own.
  • Clean the dryer lint screen every load.
  • Rinse the dishwasher filter as your owner's manual describes, and scrape plates without blocking it.
  • Run the garbage disposal with plenty of cold water, and never reach inside it.
  • Load the washer no fuller than the owner's manual recommends, and wipe the door gasket on a front loader.

Repair, maintenance, or inspection: which visit to book

If the appliance has stopped doing its job, book a repair; a cleaning will not revive a failed part. If it still works but something has changed, say a longer cycle, a new noise, or food that spoils sooner, book an inspection and let your technician find out why before it quits. If everything works and you want to keep it that way, ask for maintenance: coil cleaning, filter service, lint cleaning inside the dryer, and a safety check. An inspection is also a sensible first step when you are weighing whether to keep an aging appliance or replace it; you get an honest read on its condition before you spend on either path.

Serving Waxhaw and Union County

Waxhaw is in Union County, and our service area includes the 28173 ZIP code. Neighbors in Weddington, Wesley Chapel, Indian Trail, and Stallings call the same number. See the service area page for every community on our map.

Appliance repair in Waxhaw, from the kitchen to the laundry room

When something has already quit, we fix it:

  • Refrigerators: counter-depth and standard models; see refrigerator repair. Warm shelves, water under the drawers, and constant running are the usual reasons for the call.
  • Freezers and ice makers: upright freezers and the ice maker in your refrigerator; see freezer and ice maker repair. A freezer that is suddenly not cold enough may have a door seal, frost, or fan problem; an ice maker that quits can be the ice maker itself, its valve, or the water reaching it.
  • Dishwashers: leaks, standing water, and poor cleaning; see dishwasher repair. Gritty dishes may need only a filter service, while a tub that will not drain can be a clog or a failed part, and the diagnosis tells which.
  • Garbage disposals: silent, humming, or jammed. Never reach inside one. A hum with no spin can mean something is caught inside or a part has failed, so switch it off and call.
  • Cooking appliances: ranges, wall ovens, cooktops, and stoves with no heat, uneven heat, error codes, or burners that will not light. A burner stuck on one setting counts too.
  • Microwaves: over-the-range, built-in, and hood-combo models. Watch for humming without heat, sparking, or a dead keypad.
  • Washers and dryers: standard side-by-side washer and dryer pairs; see washer and dryer repair. We replace a damaged power cord during the repair. Tell us whether the trouble is no drain, no spin, or no heat.

When to call us in Waxhaw

For maintenance, the best time is before anything is wrong: when the refrigerator runs more than it used to, the dryer needs a second cycle, or the dishwasher smells. For repair, call when an appliance stops doing its job, trips a breaker, leaks, or shows an error code that will not clear. If an appliance sparks or smells hot, stop using it, unplug it only if that is safe, and call. If you smell gas, do not touch plugs or switches: get outside and call your gas utility first. For each appliance you want us to look at, note the brand, the model number, what you have noticed, and when it started; if you are booking maintenance, list every appliance you would like checked so we can plan the visit.

Price, window, and warranty in plain terms

On a repair visit, your technician diagnoses the problem and gives you the total price before any work starts, and going ahead is up to you. For a scheduled cleaning or inspection, ask about pricing when you book. If you are a senior, ask about our discount on repairs at the same time. We book two-hour appointment windows, a known arrival time instead of a day spent waiting, and we come the same day when the schedule allows. Every repair carries a 90-day parts warranty and a 90-day labor warranty. Booking is by phone at 704-366-2126, or use the request form on the contact page and we call you back to schedule a time.

Get in Touch

Call 704-366-2126 or send a request and we will call you back to set a time.

Waxhaw Appliance Repair Questions

What does an appliance inspection include?

Your technician looks the appliance over, runs it through a cycle, checks the parts that wear out first, and tells you plainly what is fine and what is not. A performance inspection asks whether the appliance is doing its job well; a safety check looks for anything that could become a hazard.

Can you clean the lint inside my dryer during a repair visit?

Yes. Clearing lint from inside the dryer cabinet is a standard maintenance task for us, and it pairs naturally with a dryer repair since the machine is already open. Mention it when you book. If the dryer runs long or hot, say that too; it may point to a repair rather than a cleaning.

Does the dishwasher filter service help when dishes come out dirty?

Often it does. A clogged filter keeps the dishwasher from circulating clean water, which leaves film and grit behind, and a neglected tub can smell. We clean both and run the dishwasher to see how it performs. If a part has failed, we tell you and quote the repair.

What does a repair visit cost in Waxhaw?

There is a service call fee for a technician to come to your home. Your technician will diagnose the problem and give you a total price for the repair, and that price includes the service call fee.

Do you offer same-day repair in Waxhaw?

Same-day service is part of how we work. Call with the appliance and the symptom, and we offer you the first opening on the schedule. Whatever the day, you get a two-hour window rather than a wait that eats the afternoon.

Do you repair appliances in Weddington and Wesley Chapel as well?

Yes. Weddington, Wesley Chapel, Indian Trail, and Stallings are Union County communities we serve along with Waxhaw, and the number is the same: 704-366-2126. Mention the town along with your street address, and let us know whether you need a repair, a maintenance visit, or both.

How do I get my refrigerator cooling again?

Start with the simple things: make sure it is plugged in and the breaker is on, check that the temperature setting has not been bumped, and confirm the doors close fully with nothing blocking them. Give it a few hours after a big grocery load. If it is still warm, call us; the cause may be as simple as dusty coils or as involved as a failed part, and your technician tells you which.

What are the most common dishwasher problems?

Dishes that come out dirty, water left in the bottom after the cycle, leaks at the door, and a dishwasher that will not start or stops partway through. Many cleaning complaints trace to a clogged filter or blocked spray arms, which is why filter service is part of our maintenance work. Draining and leaking problems can come from a clog, a worn seal, or a failed part, and the diagnosis sorts out which.

We call you back to set a time

Schedule a Service

Send the details and we will call you during business hours to schedule your two-hour arrival window. In a hurry? Call 704-366-2126.

Only if it is easy to read. Please do not move a heavy or built-in appliance to find it.

Sending this form does not book a time; we call you to schedule. If an appliance sparks, smells like burning, or leaks near wiring, stop using it and call us at 704-366-2126. If you smell gas, do not touch plugs or switches: get everyone outside and call your gas utility first.

Keep it running, or get it running again

Whether the dishwasher died last night or you simply want the refrigerator coils cleaned, Plaza Appliance Service Co is one call away in Waxhaw. Phone 704-366-2126 and tell us which kind of visit you need. We will set a window, show up with the right tools, and get your kitchen and laundry room back in order.

Trusted in Charlotte since 1952

Why Homeowners Call Us First

Trusted Since 1952

Founded by Owen Johnson in 1952 and family-run today by Chris and Steve, still guided by "Fair prices. Quality work. Every time."

About Us

Same-Day Service

Same-day service is available, with two-hour arrival windows so you are not stuck waiting all day.

Request Service

Warranty on Repairs

Our repairs carry a 90-day parts warranty and a 90-day labor warranty.

Our Services

What Our Customers Say About Us

Plaza Appliance Service Company

4.6

Based on 152 Google reviews

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  • Matthew Nunn

    a week ago

    I have been going to Plaza for all of my appliance repair needs since I became a homeowner fifteen years ago and once again they have knocked it out of the park. I was having issues with my dryer. Yancey from Plaza promptly came to our rescue, having everything up and running within thirty minutes. He was kind and professional, and left the workspace clean. Because of there competency, professionalism and competitive pricing, I will continue recommending Plaza to all of my friends and family.

  • Reeves McGlohon

    a week ago

    Plaza Appliance fixed the lighting in what by today’s standards in an old refrigerator. They had to come out to our home twice; first to find a model number that I couldn’t find and then to make the actual repair once they located a hard to find part. They were pleasant to work with and quick to respond. They were willing to go the extra mile while other repair firms were unwilling to look at the problem once they found out the age of our fridge! Highly recommend.

  • Edward Shouse

    3 weeks ago

    Amazing experience. Came out the same day to diagnose a faulty dishwasher. Returned the next with a part to get it back up and running again. Communication, speed, and quality of service at this level is hard to come by these days. Thank you for sparing me an extra chore!!!

  • Miles Ingram

    4 weeks ago

    Plaza appliance was a great help with a fantastic technician. Overall great experience and washer was fixed exceptionally well.

  • Susan Eaker

    4 weeks ago

    Could not ask for a better experience. Called in the morning and technician onsite at 1pm that afternoon. Diagnosed, explained what repair was needed in a professional , efficient manner and repair was reasonably priced. I would highly recommend using Plaza Appliance Service Co.

  • Ashley Hess

    4 weeks ago

    Used several times over the years! Yancey is friendly, knowledgeable, and a great technician! Easy to book a service call and always arrive when they say they will.

  • Henri Gresset

    a month ago

    Yancey did a great job fixing our dishwasher — prompt & excellent service!

  • Kathleen Seeger

    a month ago

    Yancey, our technician at Plaza Appliance Service Co., ALWAYS provides friendly and thoughtful service. He communicates the details of the repair, as well as the cost, effectively. We always call Plaza Appliance Service if an appliance needs to be repaired.

  • Jane K. Gardner,PhD

    a month ago

    Wow! Amazing service and expediency are a rare thing in the service industry these days. Yancy replied to my text and was at my house and even went for the needed part to repair WITHIN HOURS ! An additional bonus was his kindness and love of animals. Even ones that are in the way ! Thank you !!!!

  • Stuart Bonner

    a month ago

    Yancey was prompt with arrival, repair and in coordinating prior to arriving. Both of the times we've worked with Plaza Appliance they have resolved our issue quickly and with no frills.

  • Scott Young

    a month ago

    We’ve used Plaza Appliance Repair for decades! They have best appliance repairmen in the city (especially Yancey)! Would never call anyone else!

  • Cheryl Johnson

    a month ago

    They came the same day we called, ordered the needed part, and installed it the next day. Good communication, fast service, friendly repairman!!