Homes around Lake Norman keep their appliances busy, and sooner or later one of them quits. Plaza Appliance Service Co provides appliance repair in Denver, NC, and across the west side of the lake, from Westport and Lowesville to Iron Station and Lincolnton. Chris Raeker and his brother Steve run it today, carrying on what Owen Johnson started in 1952.
Call when the refrigerator stops cooling, the dryer runs cold, or the dishwasher leaves a puddle. We diagnose it, price it, and fix it with your OK. Charlotte-area families have relied on us for more than 70 years.
When lake weekends put appliances to work
A weekend at the lake can put extra work on a kitchen and a laundry room. A refrigerator packed for a weekend of company has to move cold air around every shelf, and when it cannot, the fresh-food side warms up while the freezer keeps freezing. An ice maker asked to fill a cooler every afternoon shows wear sooner than one that tops off a bin once a day. Laundry arrives in waves after a day outside, and a washer loaded past the line the manual sets puts extra strain on its motor and suspension. The dishwasher runs after every big meal, so a filter that has gone a while without cleaning starts showing up as film on the glasses.
If you keep a second refrigerator or an upright freezer in the garage, it deserves a thought too. It runs longer in warm months than one in the kitchen, and because nobody opens it every day, a failure can go unnoticed until the ice cream is soup. Peek inside now and then, keep its coils clean, and if it starts running without a pause, give us a call.
Appliances that get used eventually need a repair. When one of yours does, we come to your home anywhere around the west side of the lake, find the cause, and quote the fix before any work starts.
From Owen Johnson to Chris and Steve
Owen Johnson founded Plaza Appliance Service Co in 1952 on a motto he kept simple: "Fair prices. Quality work. Every time." Over the years he mentored Chris Raeker and passed the trade along to him. Chris eventually took over, and today he and his brother Steve run it together, with the same habit of handing hard-won knowledge from one generation to the next.
That is what family-run means for you: a small business where the owners know the work and care how every repair turns out.
On a visit today, that tradition looks like this. We test before we replace anything, because two different failures can produce the very same symptom. We explain what we found in words a homeowner can actually use. We give you the price before touching a part, and we tell you plainly when a repair is not worth making.
Being small has its own advantages for you. There are fewer handoffs between your call and the finished repair, and the people responsible for your repair are the same people who stand behind it with a 90-day parts and labor warranty.
We are also a multi-year Angie's Super Service Award recipient, and we work to deserve it on every repair.
What we repair around the lake
- Refrigerators: Refrigerators in standard and counter-depth styles. Whether the fresh-food side is warm, the floor is wet, or the back wall is iced over, we find the reason before anything gets replaced.
- Freezers and ice makers: Upright freezers and the ice maker inside your refrigerator. An ice maker that has stopped making ice, makes too little, or leaves a frozen slab in the bin gets a proper diagnosis, not a guess.
- Dishwashers: Dishwashers that will not drain, will not start, leak, or leave a film on everything, along with dishwasher cleaning and filter service when buildup is the real culprit.
- Garbage disposals: Jammed, humming, leaking, or dead disposals. Keep hands and utensils out of the chamber and let us handle it.
- Ovens, ranges, stoves, cooktops, and wall ovens: Elements that will not glow, burners that click without lighting, ovens that bake hot or cold, and controls that lock up or flash a code.
- Microwaves: Over-the-range, built-in, and hood combo microwaves that run without heating, arc inside, or ignore the keypad.
- Washers and dryers: Washers and dryers of every common type, including front-load and top-load washers, dryers, and side-by-side pairs, and we replace a power cord as part of a repair when one is needed.
- Upkeep: Maintenance and inspection visits that catch small trouble early: cleaning the refrigerator coils, clearing lint from inside the dryer cabinet, dishwasher cleaning, performance inspections, and safety checks.
How an appliance repair visit works in Denver
Call 704-366-2126, the only number we use, and tell us what the appliance is doing. You get a two-hour arrival window, and same-day visits are available when the schedule allows. Your technician diagnoses the problem and gives you the total price before any work starts, and nothing gets repaired until you give the go-ahead. Parts and labor are both warranted for 90 days.
When to call us in Denver
The obvious failures need no explanation: a dead refrigerator, a washer that floods the floor, an oven that will not come on the night before a holiday. The quieter signs are the ones worth a call sooner rather than later:
- Ice cream that is soft in a freezer set where it has always been set.
- A refrigerator cycling on and off more than usual, or running without a pause.
- Cloudy glasses and gritty plates out of a dishwasher that used to leave them spotless.
- A washer that walks across the floor, or a load that comes out soaked after the spin.
- A dryer that needs two runs to dry a load, which can also mean lint is collecting inside the cabinet.
- A burner that clicks for a long while before lighting, or an oven that scorches the edges and leaves the middle raw.
If an appliance is completely dead, look at the plug and the breaker first, and make sure no child lock or demo setting got switched on by accident. Then dial 704-366-2126 with the brand, the model number if it is easy to see, and a short description of what the appliance is doing. If it is showing a code, read it to us letter for letter.
Where we work around Denver
Denver, North Carolina, sits in Lincoln County on the west side of Lake Norman. Around it we serve Westport, Lowesville, Iron Station, and Lincolnton, as well as Lake Norman of Catawba and the 28673 ZIP code in Sherrills Ford. Every community, county, and ZIP code we serve is listed on the service area page.
We are open weekdays 7:00 AM to 6:00 PM and Saturdays 7:00 AM to 3:00 PM, and we take Sunday off.
